Over the past 35 years, the financial services landscape has evolved significantly, driven by global economic shifts, technological advancements, and changing attitudes toward money and long-term security. Reflecting on this journey, we are deeply grateful to our clients and partners, whose trust and support have given our work purpose. Financial planning has transformed from a niche field into a vital service, relied upon by millions for life’s major decisions.
Here’s a look at some key milestones, lasting lessons, and emerging trends we’ve observed along the way:
Legal & General and the 1980’s
Thirty-eight years ago, Mike Sacks began his career as a broker consultant at Legal & General, advising independent advisors on long- and short-term insurance products and giving presentations directly to their clients. In the late 1980s, Mike chose to work directly with end clients instead of advising other professionals, founding our company in 1989.
Back in the 1980s and 1990s, the financial services industry was emerging as a sales-driven field, where advisors often worked independently or with brokerage firms, equipped with limited tools, data, or formal training. Over the years, the role of a financial planner has transformed into that of a holistic advisor, providing guidance on budgeting, investing, tax strategies, and life-stage planning. This focus on comprehensive financial planning has helped clients understand the broader impact of their financial decisions through different life stages, and offering advice that aligns with their personal values brings us immense satisfaction.
Technology and Holistic Advice
This trend has transformed financial planning into a true partnership, where clients feel heard and supported throughout their financial journey. It’s been fueled by greater public awareness of the value of financial planning and improved access to information. This shift has been crucial inbuilding a lasting foundation of trust with clients.
Technological advancements have also reshaped financial planning, making it easier to access real-time financial data, manage assets, and adjust strategies. These tools have increased accessibility, allowing more South Africans to use online platforms for budgeting, investing, and planning. While technology has lowered barriers to entering the investment world, we believe it will continue to highlight the long-term value of professional financial advice.
Additionally, the growing role of artificial intelligence and advanced data analytics will enable advisors to deliver even more personalized and data-driven insights. Clients will benefit from financial plans that are not only comprehensive but also closely aligned with their individual goals, values, and circumstances.
Economic Changes and Resilience
Since we opened our doors, we have guided our clients’ investments through significant financial events, including the end of apartheid and the ANC’s victory in 1994, the dot-com crash of the early 2000s, the 2008 financial crisis, the pandemic-driven downturn of 2020, and the Russian invasion of Ukraine in 2022. Each event tested the resilience of both clients and advisors, who worked to keep clients focused on long-term goals despite market volatility.
These experiences reinforced the importance of risk management strategies, diversified portfolios, and robust financial plans designed to endure economic downturns, helping clients feel secure even during uncertain times. While we can’t predict the next major event, we can be certain that challenges will continue to arise.
Shifting Priorities Across Generations
Over the past few decades, generational attitudes toward money have shifted significantly. Baby boomers, now nearing or in retirement, often prioritized homeownership, job security, and building a nest egg. In contrast, younger generations, like millennials and Gen Z, focus on balancing debt repayment, lifestyle aspirations, and more flexible investment options alongside traditional retirement planning.
Today’s financial planners must understand and adapt to these evolving priorities, offering flexible strategies that address unique goals, such as paying off student loans, investing in sustainable companies, or building an emergency fund. We believe that despite generational differences the fundamentals of saving for a rainy day and maintaining a long-term perspective on life are as prominent today as they have ever been.
Lessons Learned Over 35 Years and What Lies Ahead?
Looking ahead, we will continue to evolve in response to economic uncertainties, environmental challenges, and rapid technological advancements. The focus will shift increasingly toward adaptability and resilience, with new regulations, such as those protecting client data and ensuring transparency, shaping the future of the industry.
While times and markets may change, several key principles remain timeless:
- Preparation Over Prediction: We prioritize planning and preparation over attempts to predict the future, focusing on what we can control
- The Power of Diversification: A diversified portfolio helps manage risk and pursue stable returns, especially as reliance on investment savings grows over time
- The Value of Communication and Trust: A strong, trust-based relationship between client and advisor simplifies complex decisions, balances life events, and aligns long-term investment goals
- Patience & Time: Successful investing requires patience, as compounding works over the long term and good behaviour drives returns
As we celebrate this milestone, we recognize that financial planning is about more than just money—it’s about empowering individuals to make informed decisions, achieve financial security, and live according to their values. Moving forward, we will continue helping clients navigate life’s complexities with financial confidence and peace of mind.
Thank you for continued support.
Kind Regards,
Sacks & Associates Team